Job Description
Naptico Chit Fund Pvt Ltd

 

Desired Experience Range Minimum 5-7 years in the Telemarketing field (preferably in chit funds or financial institutions).
Location of Requirement Bangalore, Karnataka.
 

 We are a part of the financial conglomerate Naptico Chit Fund Pvt Ltd and are inspired and guided by our 'trust' story, built over decades. Chit is the first financial product of the Naptico Chit Fund Group. We endeavor to offer complimentary Chit Services to meet the unique financing requirements of our customers both on the Savings & Borrowing front.

​

Must-Have

• Ability to develop and implement telemarketing strategies and campaigns to generate

• leads, increase sales, and meet monthly targets.

• Oversee a team of telemarketers, provide guidance/training to the team as and when required, and ensure team performance to a maximum standard.

• Monitor and evaluate telemarketing calls to maintain quality of calls and provide feedback to

• improve performance.

• Create and maintain a positive and motivating work environment that encourages team

• collaboration and individual growth.

• Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.

• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.

• Collaborate with marketing and sales team to align telemarketing efforts with overall business

• objectives and strategies.

• Tracked and reported on telemarketing performance and presented findings to senior management.

• Recording sales call details and meeting minutes for future reference.

• Maintaining an updated record of all important customer information in the database.

• Ensure compliance with relevant laws, regulations,, and company policies during telemarketing activities. Ensure the achievement of the team's monthly and quarterly targets.

• Prepare and present regular reports on the Team's performance and sales targets.

• Any other roles/ responsibilities as deemed fit by NCF Management.

​

Good-to-Have

• Strong leadership and team management skills.

• Excellent communication, negotiation, and interpersonal skills. Goal-oriented and self- motivated.

• Proven ability to meet targets.

• Basic knowledge of financial products and services.

• Knowledge of chit-fund operations and regulatory guidelines is an advantage.

• Efficient decision-making skills.

• Teamwork and accountability.

 

Location: Bangalore
Job Function: FINANCE
Role: Solution Telemarketing Manager
Job Id: NCF-25-103
Desired Skills: Bring Higher Sales | Brand Representation | Customer Engagement | Communicational Clarity | Retention And Recall

 

Industry Type: NBFC
Employment Type: Full Time, Permanent
Qualifications: Any Graduate